Changelog #2026-08-11

Dealing with declined transactions is never the highlight of your day. We’ve spent the last week improving flows and the performance of the platform to get your work done faster. This update is all about clearing the clutter, cutting out the guesswork, and getting your books back on track.

Uplifting Declined Transactions, Dishonour Alerts and Refunds

We’ve overhauled how we handle declined payments to give you more clarity and control. Instead of wondering why a transfer didn't go through, you now have all the tools to see what happened and fix it in seconds.

Highlights

Centralised Declined Tabs: We’ve simplified your view by merging declined and bounced payments into a single, easy-to-find "Declined" tab in both Fleet and Company Transactions.
Plain-English Rejection Reasons: No more decoding bank jargon. Hover over the information icon to see exactly why a payment failed, such as an invalid BSB or a blocked account.
One-Click Correction: Use the Clone Transaction tool to create a fresh draft of a failed payment. It links back to the original for your records, allowing you to fix the error and hit resend immediately.
Instant Failure Alerts: Nominate a specific email address in your Workspace Settings to receive an immediate notification the moment a payment bounces, complete with a direct link to the transaction.
Simplified Refund Tracking: Payments returned by a bank now appear clearly as a "Refund" in Company Transactions. For reimbursements, we’ll automatically credit the asset so your balances stay accurate.
Deep-Link Banking Details: When viewing a bank transaction, you can now see every underlying Company and Fleet transaction involved, with direct links to the full records.
Smart Search Persistence: Your search filters and page position are now saved in the URL, making it easy to share a specific view with a teammate or pick up exactly where you left off.

To keep your accounting crystal clear, a returned payment never overwrites the original record. The original stays marked as paid, the return is recorded separately, and the full history remains intact so your balances always add up. Similarly, cloning a transaction always creates a new draft without altering your existing data.

Performance Improvements

This latest release, we've improved loading times and performance across the platform. Sign-in times improved by roughly 60–70% at the high end of typical traffic, many common page loads improved by about 25–80%, and overall API latency fell by around 40–70% on the busiest routes.

Highlights

Sign In Experience: 3x Faster
Quoting Experience: 6x Faster
Asset Overview Experience: 2x Faster
Viewing your novated fleet: 25% Faster

This is just a handful of the improvements we've made. We’ll continue to optimise the experience to make it even better.